i didnot get my 800 robux

i spent 10 dollars on 800 robux and i still got 0 robux

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Hello sreyasWX,
I am Jaspreet Singh an independent advisor.
What was the title of the roblox points you bought? Was it robux for xbox?

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i bought 800 robux for my laptop here's a screenshot

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please help me please

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Hi SreyasWX,
The title for the purchase was removed from the screenshot. The reason I am asking for the title is because there is no sale of Robux on Microsoft store that is for windows pc. All Robux purchases on Microsoft store are for xbox.
https://www.microsoft.com/en-us/store/search/ga...

Each Robux title on Microsoft store says "Robux for Xbox" . Did you check the title before the purchase?

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yes it said that it was for pc

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Please provide the link you used for purchasing it.

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How do I send Jaspreet a question?

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SreyasWX you bought Robux from Roblox site itself not from Microsoft. Unfortunately this means Microsoft is not responsible for this purchase and does not have control over it. Roblox is not associated with Microsoft in any capacity and is simply a store provider for the game.
If you buy robux from Microsoft store then Microsoft can ensure their delivery as well as a refund if they are not delivered but if you buy them directly from roblox or from any other third party website Microsoft cannot do anything.

I hope this clears the issue you are facing.

You need to contact Roblox support for this purchase : https://www.roblox.com/support

Disclaimer: this is a non Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it

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Last updated June 20, 2021 Views 36 Applies to: