Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
May I ask if you are using your MS account to login to your desktop? Or do you have another login credentials? I also have this experience. I thought it is asking me to enter my MS account password again. Since I disable my Windows credential when logging in to my pc. I just leave it blank the moment it asks me again and hit enter. Then it let me through.
If you have another login credential for your WIndows, kindly use that password for you to proceed. If you don't have, just leave it blank.
Please let me know how it goes.
Best regards,
Van
Van S.
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