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I cant sign into Groove Music

I get a error message saying sign in isn't supported in your region at this time. Please help.

Hello,

Thank you for your interest in Windows 10.

You may be experiencing problems while attempting to purchase music from the Store on Windows 10 if your Windows 10 device region doesn’t match your Live account region.

You may refer the article below for help on this issue.

Troubleshoot Groove player in Windows 10

https://support.microsoft.com/en-us/kb/3078110

Problems with music purchases due to region mismatch on Windows 10

http://support.xbox.com/en-US/xbox-on-windows/store/problem-purchase-music-region-mismatch-windows-10

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.

Regards,
Mann Manohar

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Question Info

Last updated May 28, 2023 Views 551 Applies to: