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I can't seem to upgrade to windows 11 due to virtualbox which i don't even have install

I am trying to upgrade to windows 11 and well this pops up https://prnt.sc/26euihf  it act like I need to uninstall VirtualBox which I don't even own I admit I had blue stacks on my PC to play some of my android games on the PC but I uninstall it thinking that would help, and I restart my PC and I'm still having this issue.

does anyone have any idea what I could do to fix this issue?

Answer
Answer

Hi Allie Cat

If you do not have VirtualBox installed on your PC, then that error is usually caused by having an Android Emulator or the DN Player installed on your PC, those also use VirtualBox in the background.

If you have them installed, uninstall them and restart your PC, then try the upgrade.

Open File Explorer, then navigate to C:\Program Files

Is there a folder named dnplayerext2 if there is inside that folder you will find virtualbox.exe delete that file

Then restart your PC and check if you are still blocked form updating your PC

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Question Info

Last updated February 17, 2025 Views 3,385 Applies to: