I can't install HP Pen Control for my HP Envy x360 13-ay1001xn

I downloaded a new windows 11 to my laptop. when I tried to download the apps that I was using before with the old windows I couldn't find the HP Pen control app and Microsoft store page for the app appears with no icon/option to download the application. I guess my pen is HP Rechargeable MPP2.0 Tilt Pen, the one in the photo and the Microsoft page always appear like what is shown in the screenshot. is there any possible way to get an external link for the application? because the pen's buttons shortcuts aren't working anymore!

Hi AmirHolmes,

I'm Paul and I'm here to help you with your concern.

Yes, there are several users experiencing this problem. The HP Pen control can't be downloaded from Microsoft Store. Also, all the links from the HP forums still redirect to MS Store.

It is not recommended that you download from external sources.


I think it would be best if you will reach HP support.


I hope this helps. Feel free to ask back any questions and keep me posted.

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Last updated December 23, 2024 Views 1,180 Applies to: