I can't find Bluetooth on HP Windows 8.1, how do I get it to work?

Hi,

Best to check with HP Support, their on-line documentation and drivers, and ask in their forums
about any known issues.

HP Support/Troubleshooting & Drivers
http://welcome.hp.com/country/us/en/support.html

Contact HP
http://welcome.hp.com/country/us/en/contact_us.html

HP Forums
http://h30434.www3.hp.com/psg/

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Some troubleshooting methods :

Read these :

Why isn't Windows finding my Bluetooth or other wireless device
http://windows.microsoft.com/en-au/windows-8/why-isnt-windows-finding-device

Device Advice
http://www.bluetooth.com/Pages/device-advice.aspx

Microsoft - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

BluetoothView is a small utility that runs in the background, and monitor the activity of
Bluetooth devices around you. For each detected Bluetooth device, it displays the following
information: Device Name, Bluetooth Address, Major Device Type, Minor Device Type, First
Detection Time, Last Detection Time, and more. BluetoothView can also notify you when a
new Bluetooth device is detected, by displaying a balloon in your taskbar or by playing a
small beep sound. - FREE
http://www.nirsoft.net/utils/bluetooth_viewer.html

BluetoothCL is a small console application that dumps all current detected bluetooth devices
into the standard output. For each Bluetooth device, the following information is displayed:
MAC Address, Name, Major Device Type, Minor Device Type, and optionally the company
name of the device (if external file of MAC addresses - oui.txt is provided) - FREE
http://www.nirsoft.net/utils/bluetoothcl.html

BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around
you,  and displays a log of Bluetooth devices on the main window. Every time that a new
Bluetooth device arrives to your area and when the device leaves your area, a new log line
is added with the following information: Device Name, Device Address, Event Time, Event
Type ('Device Arrival' or 'Device Left'), Device Type, and the company that created the device.
BluetoothLogView also allows you to specify a description for every device (according to its
 MAC address) that will appear under the 'Description' column. - FREE
http://www.nirsoft.net/utils/bluetooth_log_view.html

Hope this helps.

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Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.