I cannot change settings even though I am administrator of my personal laptop

I am trying to install the drivers for a video capture device to my laptop, running windows 11. It is my personal computer and the laptop recognises me as the administrator. However when I try to change the security settings (because the driver will not install) the toggle button is greyed out and I cannot toggle to change the setting.

Hi Drew,
I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. We are happy to help you.

I am slightly doubtful where this toggle is. Could you please post a screenshot of the settings, so that we can help you better? A picture says a thousand words.

I look forward to your response and am eager to collaborate until we find a solution.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Last updated April 17, 2025 Views 23 Applies to: