I am getting this error when I am trying to install a amd adrenaline software

See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.ComponentModel.Win32Exception (0x80004005): The parameter is incorrect at NGenuity2.Monitors.MonitorHelper.GetDevices(List`1 allDisplays) at NGenuity2.Monitors.PhysicalMonitorDetection.ScanVcpDevices() at NGenuity2.Monitors.PhysicalMonitorDetection.DeviceChanged() at NGenuity2.MainForm.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.8.9282.0 built by: NET481REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- NGenuity2Helper Assembly Version: 2.28.0.0 Win32 Version: 2.28.0.0 CodeBase: file:///C:/Program%20Files/WindowsApps/33C30B79.HyperXNGenuity_5.28.0.0_x64__0a78dr3hq0pvt/Assets/Native/NGenuity2Helper.exe ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.8.9282.0 built by: NET481REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- Windows.Foundation Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Foundation.winmd ---------------------------------------- Windows.ApplicationModel Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.ApplicationModel.winmd ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.8.9256.0 built by: NET481REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System.Runtime.InteropServices.WindowsRuntime Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.InteropServices.WindowsRuntime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.InteropServices.WindowsRuntime.dll ---------------------------------------- System.Runtime Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll ---------------------------------------- Windows.Storage Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Storage.winmd ---------------------------------------- GoogleMeasurementProtocol Assembly Version: 2.2.0.0 Win32 Version: 2.2.0.0 CodeBase: file:///C:/Program%20Files/WindowsApps/33C30B79.HyperXNGenuity_5.28.0.0_x64__0a78dr3hq0pvt/Assets/Native/GoogleMeasurementProtocol.DLL ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.8.9277.0 built by: NET481REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Windows.System Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.System.winmd ---------------------------------------- netstandard Assembly Version: 2.0.0.0 Win32 Version: 4.8.9032.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/netstandard/v4.0_2.0.0.0__cc7b13ffcd2ddd51/netstandard.dll ---------------------------------------- Windows.Networking Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Networking.winmd ---------------------------------------- System.Net.Http Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Runtime.WindowsRuntime Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.WindowsRuntime/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.WindowsRuntime.dll ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- PublisherStorageLib Assembly Version: 1.0.0.2 Win32 Version: 1.0.0.2 CodeBase: file:///C:/Program%20Files/WindowsApps/33C30B79.HyperXNGenuity_5.28.0.0_x64__0a78dr3hq0pvt/Assets/Native/PublisherStorageLib.DLL ---------------------------------------- Newtonsoft.Json Assembly Version: 13.0.0.0 Win32 Version: 13.0.1.25517 CodeBase: file:///C:/Program%20Files/WindowsApps/33C30B79.HyperXNGenuity_5.28.0.0_x64__0a78dr3hq0pvt/Assets/Native/Newtonsoft.Json.DLL ---------------------------------------- System.Numerics Assembly Version: 4.0.0.0 Win32 Version: 4.8.9032.0 built by: NET481REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll ---------------------------------------- System.Runtime.Serialization Assembly Version: 4.0.0.0 Win32 Version: 4.8.9241.0 built by: NET481REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll ---------------------------------------- System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.8.9214.0 built by: NET481REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

Dear Gregorio Sanchez Casella,

Thank you for reaching out with your issue regarding the installation error when trying to install the AMD Adrenaline software.

Based on the details you've provided, it seems like this error is related to the AMD software or hardware configurations, and may require specialized troubleshooting for hardware detection and compatibility. Unfortunately, as Microsoft Community Support staff, we are unable to provide professional advice on AMD-specific issues such as the installation error logs you've shared.

For expert guidance and assistance, I recommend reaching out to the AMD Community where AMD experts and other users can provide more specialized support on this matter.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites, or any support related to technology.

Thank you for your understanding, and I hope you're able to resolve the issue with the help of the AMD support team.

Best Regards,

Martin | Microsoft Community Support Specialist

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Last updated April 18, 2025 Views 1,541 Applies to: