HP Printer only printing partial pages and skipping lines Windows 10

Try performing a repair upgrade:

http://answers.microsoft.com/en-us/insider/wiki...

Try performing a repair upgrade:

http://answers.microsoft.com/en-us/insider/wiki...

Thank you for the quick response. Unfortunately this did not correct the issue. The page is still coming out with skipped lines and missing text. Any other suggestions?

If you can, try using a different computer (laptop) to print some test pages from word etc. I expect that to work.

Sounds like you have taken all of the reasonable trouble shooting steps.  

At this point I suggest you document the situation as best as possible: computer make & model, Windows version and build numbers, Office version and build numbers, printer driver version. Describe all of the trouble shooting steps you have taken (copy above description, maybe expand on it).  Put all of the info into a Word document and save it to your OneDrive.  Get a Share / Edit link to the onedrive file.  Submit a Feeback to MS with all of the information including the link to your documentation file in OneDrive.  Before you submit the feedback, go into Settings and enable "full" diagnostics. Then create the feedback and turn on the option to submit diagnostics.

The only remaining workaround I can suggest is to do a "retrograde upgrade" to Windows Version 1709, and block update to 1803 until you hear the problem has been fixed.



BLOCK UPDATE
ROLL BACKUP UPDATE – FCU – BACK OUT
http://www.thewindowsclub.com/rollback-uninstal...
Win10 Options to Control Updates
Option 1: Set your Internet connection as metered 
https://www.groovypost.com/howto/manage-windows-10-data-usage/ 

Option 2: Use Active Hours and Restart options 
https://www.groovypost.com/howto/managing-windows-update-behavior-using-active-hours-and-restart-options/

Option 3: KB3073930 – Show/Hide Windows or Drivers updates
Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates. 

You can download it at the following link: 
https://support.microsoft.com/en-us/kb/3073930 

Download the tool from download Windows 10 Show or Hide Updates Troubleshooter Package from below link 
http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab 

2015 07 27- SHOW OR HIDE UPDATES TOOL WILL BLOCK UNWANTED WINDOWS UPDATES IN WINDOWS 10 – KB3073930
http://www.thewindowsclub.com/block-unwanted-windows-updates-in-windows-10 
This is an old tip. MS may have “improved” Windows so that this tool may no longer work  But it’s worth a try until we get confirmation whether it still works or not.

INSTALL A SPECIFIC WINDOWS UPDATE IN WIN10 (USING POWERSHELL)
https://www.kapilarya.com/install-a-specific-windows-update-in-windows-10 



2018 02 02- HOW DO I DISABLE WINDOWS UPDATES IN WIN10 HOME? – BAD IDEA
https://askleo.com/disable-windows-updates-windows-10-home/ 


Hide the FCU – Block Update
Download the Microsoft Tool from the link below, run that, in the list of pending updates, select that 1709 feature update and click ‘Hide’ that will stop windows from attempting to install it:
http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab 

Instructions on how to block it:
https://www.groovypost.com/howto/block-windows-10-feature-update-why/ 

PROCESS FOR TURNING OFF WIN 10 AUTO UPDATES 
the old methods of turning off Automatic Updates, don;t work any more, this method does work: 

Click your Start Button, type services and hit Enter 

Scroll down to find Windows Update Service 

If it is Started, double click it and stop that service 

CLose the services App 

Click your Start Button, type cmd, right click Command Prompt and choose 'Run as Administrator' 

Run this command and hit Enter 

sc delete wuauserv 

Close Command Prompt 

Restart your PC 


If you also have the Update Assistant installed on your system: 

The Update Assistant in Windows 10 cannot be uninstalled, but you can get rid of it 

Click your Start Button, type Task Scheduler and hit enter 
In the left Pane, navigate to: Windows - Update Orchestrater 
Right Pane double click 'Update Assistant' 
Click on Triggers Tab 
On each of the triggers ( At login . . . etc.) double click and uncheck 'Enabled' 

Under 'Update Assistant, there is another event 'Update Assistant CalendarRun' 
Do the same for all triggers on that event 

Restart your system, that's It! 

When finished and after a system restart, open the services app and make sure the Windows Update Service is now gone . . .

FIXING WINDOWS 10 AUTOMATIC UPDATES INSTALLATION PROBLEM
https://www.askvg.com/fixing-windows-10-automatic-updates-install-problem/ 
•	METHOD 1: Customize Windows Update Using Advanced Options Page
•	METHOD 2: Hide Updates Using Official Troubleshooter Tool from Microsoft
•	METHOD 3: Set Your Internet Connection as Metered Connection
•	METHOD 4: Change Windows Update Settings Using Group Policy Editor (gpedit.msc)
•	METHOD 5: Change Windows Update Settings Using Registry Editor (regedit.exe)
•	METHOD 6: Disable Windows Update Using Registry Editor (regedit.exe)
•	METHOD 7: Disable Windows Update Service

BLOCK UPDATES ON WINDOWS 10 USING STOPUPDATES10 (DOWNLOAD)
http://www.thewindowsclub.com/block-updates-windows-10-stopupdates10 
I haven’t tried this tool myself.



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Send Bug Reports and Feature Requests (and even Rants 

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

I am currently running Windows 10 - 1803 (OS Build 17134.1) 64-bit - I'm not sure what the previous version was. (Windows 10 ????)

Acer Aspire E5-774G (Laptop)

I also just tried printing on an older machine I had and it is doing the exact same thing - Windows 8.1  Version 6.3 (build 9600) 64-bit

ASUS X551M (Laptop)

As Rohn007 suggested above, maybe its an issue with windows updates? Something changed......

Unfortunately, you will have to perform a new install. This appears to be a serious bug many are encountering with the new version of Windows 10.

I am going to recommend you downgrade to Windows 10 1703.

Yes, not the best news you want to hear. These feature updates are not thoroughly engineered and are rushed mostly to meet deadlines. They have become highly unnecessary in some instances. My opinion, focus on the apps and less on having the latest version of Windows. If your apps are working fine and you are getting your work done, minimize your need to jump on the latest release.


Now, get ready to go back to your previous version. I recommend Windows 10 1703 because its the most stable and efficient release to date.


Step 1: Go to another working computer with Internet access, download Windows 10 1703 from the following link:
https://tb.rg-adguard.net/index.php?sid=74a7cf5...

Choose the following:

- Windows Final
- Windows 10, version 1703
- Windows 10 Pro + Home
- English
- x64 (64 bit) x32 (32 bit)

Step 2: create a bootable copy
https://answers.microsoft.com/en-us/windows/wik...

Step 3: perform a custom install
http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:
https://answers.microsoft.com/en-us/windows/for...


Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:
https://www.groovypost.com/howto/block-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I will be escalating your problem to Microsoft Moderators for further assistance.

Unfortunately, you will have to perform a new install. This appears to be a serious bug many are encountering with the new version of Windows 10.

I am going to recommend you downgrade to Windows 10 1703.

Thank you again for your response :-) At this point there is no guarantee that a downgrade or retrograde will fix this issue and I have already invested too much time on this little "Bug". I will continue to pay 16 cents to use the printer at OfficeMax.

Good Luck to anyone having this issue.....Have a great Day!!!