Hi Rbarnes54, try the options in the Windows Recovery Environment, hopefully one of those will work for you:
Start PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.
Please try each option one at a time, then see of Windows will boot . . .
Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself
Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to
If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally
If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset
Thank you for the feedback and process to follow. I followed as directed. I found that for whatever reason, i could not gain access to network settings even through safe mode. I was not able to resolve the issue, however i learned alot today. I did end up
taking it in for service. The initial assestment is that windows maybe corrupted. I was not able to do any backups as well. I should have it back on Sunday, and I will update on what the problem turns out to be.
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