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hp LAPTOP integrated keyboard not working

Hi this is Sai Dheeraj

My laptop HP15S Du0122tu

I am been using this laptop for the past 4 years there were no issues but my brother turned off windows defender for some stupid games, and my fully working laptop started showing side effects, I reset the whole notebook installed Windows again purchased the version, and added quick heal it removed 2 viruses but still my keyboard is not working, I am just smashed my head into the wall then I tried every situation to fix this from YouTube, Microsoft, HP, and other site but it didn't work, tho it works for maximum 1 hour and then my keyboard keys stopped working, these are

QWER UIOP and up arrow and left arrow

In the future I every key should stop working

I tried these steps

  • Sfc scannow all procedure

  • Windows reset

  • Full reset

  • Reinstall

  • Troubleshooting

  • Uninstalling keyboard driver

  • Re-installing

  • Update drivers

  • Cleaning of viruses

  • hp windows diagnostic

  • Installation from cloud recovery

My keyboard doesn't work

Please help me

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Question Info

Last updated May 2, 2024 Views 15 Applies to: