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HP G60-530US Notebook PC - No Sound

No sound on HP G60-530US Notebook PC running Win 8.1 Pro (64 bit) and IE 11.

HP site

http://support.hp.com/us-en/drivers/selfservice/HP​-G60-Notebook-PC-series/3999411/model/4041413

only offer O/S version Win 7 and Win 10.  Selection - before and after Win 8.1.      ???-smh

 

Device manager info:

Speakers (Conexant Pebble High Definition Smart Audio)

Driver Provider: Microsoft
Driver Date: 8/22/2013
Driver Version: 6.3.9600.16384
Digital Signer: Microsoft

 

Sound, Video and game controllers:
 Conexant Pebble High Definition Smart Audio
   Driver Provider: Conexant
   Driver Date: 3/2/2010
   Driver Version: 4.98.60.50
   Digital Signer: Microsoft Windows Hardware Compatibility Publisher

 

 High Definition Audio Device

   Driver Provider: Microsoft
   Driver Date: 8/22/2013
   Driver Version: 6.3.9600.16384
   Digital Signer: Microsoft Windows 

 

Device manager states the latest driver is installed.

Also did not have success with Trouble Shooter or

Microsoft site

http://windows.microsoft.com/en-US/windows/no-soun​d-help#no-sound=windows-8&v1h=win8tab1&v2h=win7tab​...

 

Looking for solution.

 

Answer
Answer
This solution worked for my HP G60-530CA which recently upgrade from win7 to win10:
 
"A problem with Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly. While this is being investigated, Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072."

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Question Info

Last updated July 19, 2020 Views 1,149 Applies to: