How to remove FBI virus (white screen)?

I have an Acer Aspire Windows 7 laptop. I tried to use my computer the other day a pop up that wouldn't close came up said that I need to pay $300 for copyright infringements child **** I won't be able to use. I know they just want my money because I don't like kids plus you think the FBI would take me to jail, but I digress. I tried to just disconnect from the internet but that caused a white screen to appear in its place and to reappear in its place after login on. I heard to start my computer in safe mode but that didn't work. When I started it in safe mode my computer restarts. I have no money to afford a new anti-malware software program. I do have McAfee "Total Protection" software and I have tried scanning my computer with it but I don't think it scanned the necessary parts. Please help it's finals week.
Sounds like "ransomware". Have a look at this site for some good information and instructions.

http://www.selectrealsecurity.com/malware-removal-guide/

Hope this helps.
https://ocdcomputing.wordpress.com/

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Last updated October 31, 2020 Views 826 Applies to: