How to redownload my win 11 pro upgrade again?

I bought a Dell computer w/ Windows 11 home. I upgraded to Win 11 PRO through the MS Store. My machine crashed. I did factory reset, but it only reset to Win 11 home. How do I redownload my Win 11 PRO upgrade that I purchased from the store?

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Hello,

You can go to Settings > System > Activation > Change product key

Disconnect internet, and disable any third party antivirus, key in the generic key instead: VK7JG-NPHTM-C97JM-9MPGT-3V66T

That should get you to Pro. Once restarted, you can connect back to the internet, sign into your Microsoft account. See if it is activated.

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If it doesnt activate, continue with this: go to Settings > System > Activation, run the troubleshooter, choose the hardware change option. When it asks you where it is installed on right now, you should choose the old device name. Then click on Activate button. And on the next screen when it asks you where to transfer it to, choose your new device name. See if that does the trick.
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Last updated April 25, 2025 Views 59 Applies to: