How to print in color in Windows 10

I am unable to print anything on my HP Envy 4500 in color since I installed Windows 10 about 2 months ago.  I have changed the printer preferences under Drivers and Devices and that does not work.  Have also selected Color from the Print box.  This happens on all documents -- internet things, Word, Excel. PPT, etc.  Any ideas on what to do would be appreciated.

Hi,

Thank you for posting your query on Microsoft Community forum.

I understand the inconvenience you are facing in Windows 10.

I would suggest you to refer the link below to check if it helps.

Reference: Click on the link to fix printer problems

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

I would also suggest you to refer the below link and check if it helps you from the HP manufacturer support regarding the Printer issues.

Printer Problems after Upgrading to Windows 10: http://support.hp.com/us-en/product/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/model/5304876/document/c04714314/

Keep us posted to help you better.

Thank you
Sachin.V
Microsoft Community

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Last updated April 19, 2025 Views 16,164 Applies to: