How to play a cd with pictures

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues while playing the CD in the computer.

Please answer the below questions to assist you better.

1. Are you getting any error message while you are trying to play CD?

2. Which application are you using to play the CD?

3. What is the make and model of the CD\DVD writer?

4. Does the issue occur with specific CD?

Reply us with more information to assist you better.

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues while playing the CD in the computer.

Please answer the below questions to assist you better.

1. Are you getting any error message while you are trying to play CD?

2. Which application are you using to play the CD?

3. What is the make and model of the CD\DVD writer?

4. Does the issue occur with specific CD?

Reply us with more information to assist you better.

Answers to above

1. No error messages

2. Windows Media Player

3. Verbatim CD-R

4. No, with all cd's

Hi,

Thank you for the update and response.

Follow the below methods and check if it helps,

Method 1: Run the Windows Media Player Settings Troubleshooter

Please follow the steps to run System Maintenance troubleshooter on the computer:

1.      Type “Control Panel” on the search box.

2.      Click on Troubleshooting.

3.      Click on View all option on the left side of the Windows.

4.      Click on Windows Media Player Settings Troubleshooter option.

5.   Click on Next and follow the onscreen instructions to troubleshoot the issue

Method 2: Run the Windows Media Player DVD Troubleshooter

Please follow the steps to run System Maintenance troubleshooter on the computer:

1.      Type “Control Panel” on the search box.

2.      Click on Troubleshooting.

3.      Click on View all option on the left side of the Windows.

4.      Click on Windows Media Player Settings Troubleshooter option.

5.   Click on Next and follow the onscreen instructions to troubleshoot the issue

Method 3: I suggest you to uninstall the DVD/CD-ROM driver from the Device Manager and check.

Follow the steps to uninstall the driver.

1. Right click on Start button and click on Device Manager.
2. Search for DVD/CD-ROM driver and expand it.
3. Right click the device, and click Uninstall.
4. Restart the computer.
5. Right click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.

If the issue still persists then, I would recommend you to download and install the latest DVD/CD-ROM driver in compatibility mode from the manufacturer and check if it works.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.