Hi Sai,
Thanks for the response. May I know which edition or version of Windows are you running? Have you tried to perform an in place upgrade?
If not, please follow the steps below:
Please try to perform an in place upgrade. In place upgrade will install the new features or updates of Windows it will also fix corrupted system files. Kindly check the steps below:
Video on how to perform in place upgrade:
https://www.youtube.com/watch?v=CAOwN68AInE&...Please go to
https://www.microsoft.com/en-us/software-downlo...Look for Download Windows 11 Disk Image and select Windows 11 (multi-edition ISO)
- Once you're able to download the ISO, please right click and open it
- Please look setup.exe and run it
- Select yes if you will will be asked for User Control
- Choose Next to Continue
- Please read the License Agreement and once done, hit Accept
- Please wait until the setup program is done and it will check if your device space is enough for the update
- You will see the Ready to install page, please MAKE SURE that Keep personal files and apps has been checked.
- Lastly, click INSTALL and follow the prompt.
- It will restart your device several times, please wait for it to finish.
Wndows 10
Thanks for that information. I will suggest you to perform in place upgrade or run a repair. In place upgrade will install the new features or available updates for Windows it will also fix corrupted system files. Kindly check the steps below:
Please go to:
https://www.microsoft.com/en-us/software-downlo...Note: Please disable 3rd party anti virus
Under Create Windows 10 Installation Media
Click Download Tool Now
Click on Run
Allow the User account Control
Read the License Terms and hit Accept if you agree
Choose Upgrade this PC now and hit Next
Please make sure that it shows keep files and apps and hit Next
This may take sometime depends on your connection or the performance of your device.
Please let me know the result.
Regards,
Christine