how to install a Virtual Com Port driver?

Hi philip muñoz muñoz,

Welcome to Microsoft Community.

Based on the original description, the device seems to be experiencing hardware-specific driver issues.

Installing the driver is not difficult as long as you have the driver installation file provided by STMicroelectronics.

Some application installation files are provided in the form of executable files, such as exe files.

However, the driver was developed so long ago that the underlying API of the operating system has changed a lot, and the old driver may not work as it should on today's latest operating systems.

The content in the following link described the information related to the driver installation file shared by STMicroelectronics.

stm32tools/STM32 Virtual COM Port Driver/STSW-STM32102_v1.5.0 - setup/version.txt at master · st-one/stm32tools · GitHub

For details on the compatibility of a specific driver, you may need to consult the original equipment manufacturer or other hardware-related forums.

If possible, you can try to connect and use the device with other previous versions of Windows devices.

Or you may want to consult a more experienced community to see if there are alternative ideas for this type of compatibility issue.

Here are links to the forums where you can raise specific scenarios and share your idea to help analyze the problem. 

Windows Hardware Performance - Microsoft Q&A

Windows API - Win32 - Microsoft Q&A

If I misunderstand your situation, feel free to correct me and share the information.

Thanks for your patience and understanding.

Best Regards,

Kyo.Y - MSFT | Microsoft Community Technical Support

To install the Virtual COM Port (VCP) driver for your blood pressure monitor, download the latest driver from the STMicroelectronics website, specifically the STSW-STM32102 package. Run the installer and follow the instructions.

After installation, check Device Manager to see if the device appears under "Ports (COM & LPT)."

If it doesn't, try plugging the device into a different USB port or restarting your computer.

If you encounter issues with driver signatures, you may need to disable driver signature enforcement temporarily.

If the automatic installation fails, you might need to manually update the driver in Device Manager by selecting the folder where you extracted the driver files.

If these steps don't work, you may need to explore using another software like Virtual Serial Port Driver or contacting STMicroelectronics support.