HOW TO FIX - "Please insert a disc into USB Drive (D:)."

HOW TO FIX -16GB USB SANDISK WHEN INSERTED INTO ANY USB PORT IN ANY COMPUTER RETURNS "Please insert a disc into USB Drive (D:)." - "Cancel "

I press "Cancel" and the notice disappears.

When I look at the Folder for "Explorer" on the Taskbar

I can clearly see "Windows (C:) " and " USB Drive (D:) "

When I click on thew D drive icon again the previous message above appears again.

The problem started when I was attempting to download a rescue disk that is used when Windows 11 is unable to load or open for any reason so that an attempt to repair this edition can restart correctly.

The routine I followed carefully was as is described in SETTINGS > SYSTEM > RECOVERY > Creating a recovery drive

Sadly some kind backroom person has altered the instruction now to read

" To create a recovery drive in Windows 11:

1. In the search box on the task bar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice."

I copied the above phrase and then followed instructions and pasted it in the search box & pressed ENTER

This results in a temporary blank screen, then a pop up smaller screen to take the unsuspecting watcher to an "automatic" procedure showing

" <-Recovery Drive

Create a recovery drive

Even if your PC can't start you can use a recovery drive to reset it or troubleshoot problems. If

you back up system file to this drive, you'll also be able to reinstate Windows"

(Then a few blank lines under which is a blue ticked box with the comment beside it reading )

"Back up system files to the recovery drive"

At the bottom of the white box in a Grey line which contains in 2 white boxes the "Next" and "Cancel"

I pressed Next

The screens went blank and the process started to create a back up for the USB drive.

NB at NO TIME in the display did any screens describe what size of USB stick was to be used or WHEN to aforementioned USB device was to be attached to the USB port.

The result "seemed" to be working so I took the precaution of attaching the USB stick to a port and waited.

Eventually after about 2 hours of watching a blank screen I decided rightly or wrongly that enough was enough and pressed the CANCEL BUTTON which had suddenly appeared.

Nothing happened. No challenge NADA. NIL,

Thinking that the whole experience was a complete waste of time and expensive power I gave up and switched the computer off and went to do something more constructive

like breaking stones with a wooden mallet. -

An equally frustrating experience as that too was a fruitless exercise.

I "seemed" to have confounded the problem more as I looked on the "web" for another "possible" solution to reinstating the apparent USB Scandisk.

I came across a "seemingly" useful product on a website Recoverit by Wondershare and carefully read the "promises" that they claimed their product would do.

All seemed OK and I downloaded it. My Antivirus product automatically examined it and gave it its blessing so I allowed it to scan the aforementioned USB stick

The programme did what it said it would do and discovered that there was indeed a whole bucket full of data that it was able to recover.

I pressed the RECOVER button on the report to see what would happen next and immediately was presented with the option to

PURCHASE THE PRODUCT FOR A YEARS FEE OF $90+

together with a choice of methods to pay.

There was no way I was going to pay that fee for what I thought to be a trial programme or divulging any banking data to an unknown company so I then looked for a way of closing the popup.

There is NO X box on the top right side of the display.

There is NO way of closing the box that had suddenly appeared on the screen as it blocks out the middle of the screen - even when you hit the x in the corner of the main screen nothing happens

The only way is to turn off the computer at the mains and put up with the backlog of problems that then present themselves to you when you restart the computer.

SO BE AWARE.

Incidentally once on your computer there is a boat load of additional problems awaiting you to try to get rid of the above programme after you have mistakenly read all the claims made on the website.

That is another story for another time (perhaps).

Having made fun of the whole experience I wonder if anyone else has had a similar experience and can come up with a realistic solution on how to salvage a USB SCANDISK that now refuses to be recognised as having any data on it and saving that data without costing an arm & a leg.

Thanks,

Kind regards,

Jim

Hi, Jim,
Sorry to hear you're experiencing this issue.

As the process to create a recovery drive has failed, the partition of your flash drive has been deleted and not recreated. In this case, formatting your flash drive should fix the problem.

1-Right-click on Start then click on Disk Management
2-Search for your flash drive at the bottom of the page(your flash drive will shown as removable device)
3-Right-click on that and select Format then follow the instruction

Alert: Make sure you select the right disk before format, this procedure will delete all files on the disk and cannot be undone.
Image

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Hello Robinson,

Thank you for your reply. It IS appreciated.

I followed your suggestion but sadly the display I came across does not match yours. It shows these choices only

Change Drive Letter and paths ...

Eject

Properties

Help

Just checking that there might be a reaction on the "Shaded" area to the right I clicked on this.

The choices there were as follows

New Simple Volume (Bold type)

New Spanned Volume (Greyed out)

New Striped Volume (Greyed out)

Properties (Bold type)

Help ( Bold type)

I tried all of these to see if there was any reaction when pressed but there was none whatsoever.

Image

It then occurred to me that as the D Drive did not show in the area below where the Windows (C:) is as shown in this picture, then there could be no reaction at all ?

With this in mind I removed the "faulty USB and replaced it with one that I knew was good.

The result was that the replaced USB unit immediately appeared above those Disk 0 & C: AND in the place where the faulty USB is shown in the above picture.

The choices that I described above also appeared as described and so I used the EJECT choice and the USB disappeared as anticipated.

It would seem that there is a strong possibility that any data that is on the "faulty USB drive is totally lost.

(Unless someone else knows a method to restore its use.).

Thanks again for your kind assistance. It IS appreciated.

Jim

1 person found this reply helpful

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Sorry this didn't help.

Great! Thanks for your feedback.

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Hello Robinson,

Thank you for your reply. It IS appreciated.

I followed your suggestion but sadly the display I came across does not match yours. It shows these choices only

Change Drive Letter and paths ...

Eject

Properties

Help

Just checking that there might be a reaction on the "Shaded" area to the right I clicked on this.

The choices there were as follows

New Simple Volume (Bold type)

New Spanned Volume (Greyed out)

New Striped Volume (Greyed out)

Properties (Bold type)

Help ( Bold type)

I tried all of these to see if there was any reaction when pressed but there was none whatsoever.

Image

It then occurred to me that as the D Drive did not show in the area below where the Windows (C:) is as shown in this picture, then there could be no reaction at all ?

With this in mind I removed the "faulty USB and replaced it with one that I knew was good.

The result was that the replaced USB unit immediately appeared above those Disk 0 & C: AND in the place where the faulty USB is shown in the above picture.

The choices that I described above also appeared as described and so I used the EJECT choice and the USB disappeared as anticipated.

It would seem that there is a strong possibility that any data that is on the "faulty USB drive is totally lost.

(Unless someone else knows a method to restore its use.).

Thanks again for your kind assistance. It IS appreciated.

Jim

Hello again.

I was looking around for another "possible solution" to the problem as previously described and came across this video which covers everything as shown in my picture.

WARNING

AT THE END OF USING THIS METHOD IF THERE WAS

ANYTHING ON THE USB DRIVE IT WILL BE LOST TOTALLY

BUT YOU WILL HAVE A USABLE USB DRIVE BACK IN SERVICE

FIX USB Flash Drive Unknown Capacity - YouTube

( IF THE SCREEN IS TOO SMALL TO READ OR WILL NOT INCREASE IN SIZE CLICK ON THE LINK AND COPY IT THEN PASTE IT INTO A NEW TAB AND TRY IT AGAIN )

I hope that this will help you all.

Kind regards

Jim

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I'm glad to hear that you found the solution to the problem. Let me know if there is anything else I can help with.

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Last updated February 22, 2025 Views 17,359 Applies to: