How to fix Fortnite crashing on PC

Hi, good day! I'm Nals and I'll be happy to assist you today.

Could you please check if your computer is generating any minidump files for analysis? This will help us identify the root cause of the issue.

You can find the minidump files in this location

1. C:\Windows\Minidump

2. Copy the minidump files to your Desktop, then compress them into a ZIP file.

3. Upload the ZIP file to a cloud service (like OneDrive or Dropbox) and create a shareable link.

4. Share the link here so we can review the files for you. Thank you!


Regards,
Nals

I cant find minidumps

Thank you for the update!

Could you please check the System logs on your PC? This will help us further investigate the root cause of the issue.

To do this kindly follow the steps from this link: https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Once you’ve reviewed the logs, please upload them by following the instructions provided in the link. Thank you!

let me know if the link works.

MiniDump.evtx

Thank you for sharing the link; it works perfectly!

The Event Viewer doesn’t indicate any specific errors or applications. I recommend performing a clean reinstall of the graphics card driver. This means completely uninstalling the current driver and then manually installing the driver from the manufacturer’s website. Sometimes, using a slightly older version can help resolve the issue.

1. Download the Display Driver Uninstaller (DDU) utility.

**Note: You can find this tool easily by searching for "DDU" in your preferred search engine.

2. Once you have downloaded DDU, disconnect your computer from the internet to prevent Windows from automatically installing drivers during the process.

3. Boot your computer into Safe Mode: https://support.microsoft.com/windows/start-you...

4. Launch the DDU utility and select the option to remove the graphics card driver. Follow the on-screen prompts to complete the removal process.

5. After the driver has been completely removed, restart your computer.

6. Once your computer has restarted, go to the support page for your PC on the manufacturer's website. Look for the recommended version of the graphics driver for your specific graphics card model and operating system.

7. Download the recommended driver and install it manually by following the installation instructions provided by the manufacturer.

8. After the driver installation is complete, restart your computer again and check if the issue.

If you have any further questions or need additional assistance, feel free to let me know. I'm here to help!



Regards,
Nals

Thank you very much but it did not work.

Thank you for the update!

It appears that many users are experiencing the same issue. I recommend checking the link below and trying the suggested solutions: https://steamcommunity.com/app/2399830/discussi...

Standard Disclaimer: This is a non-Microsoft website, but it seems to provide accurate and safe information. Be cautious of ads that may promote products often classified as PUPs (Potentially Unwanted Products). Please research any advertised products thoroughly before downloading or installing them.

Will this work even if the application is not for Steam?

Yes, it has been successful for many users, which is why I recommended that thread.



Please let me know how it goes. Thank you!