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How to fix broken Windows Update

I want to update windows

However when I open the windows update on my computer it always says "Something went wrong. Try to reopen Settings later."

Previously there was a windows update stopper (driver) on my computer however I have deleted it and restarted the windows update driver but it did not do anything.

When running the windows update trouble shooter it cannot identify the problem.

I have tried using external programs that can update windows but they did not work.

I have tried updating windows many ways but they all try to use the windows update driver on my device which does not work.

Is there a way that I can either update windows without this driver or fix the windows update driver?

Hi Harry,

I'm Paul and I'm here to help you with your concern.

Please try the following.

1. Run Troubleshooter
Open Settings => System => Troubleshoot => Other troubleshooters => Windows update => Run.

2. Use Command Prompt commands.
=> Open Command prompt as Administrator.
=> Type/copy the commands below , enter 1 by 1.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

=> Close the Command Prompt and restart your computer then try to update again.

3. Use System File Checker to check and fix corrupted system files which may be the cause of the issue. Please refer to the link.
https://support.microsoft.com/en-us/help/402652...

After that try to update again.


I hope this helps. Feel free to ask back any questions and keep me posted.

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I tried all of the option however they did not work and my windows update still says "Something went wrong. Try to reopen settings later"

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Please scan using Farbar and share the logs here.

______________________________________________________________________________________________________
Ramesh, Windows Shell MVP 2003-2012.
If this post resolves your issue, pls mark it as an Answer.

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I have run the file and uploaded the files to OneDrive.

The links are here:

FRST.txt: FRST.txt

Addition.txt: Addition.txt

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  • Save Fixlist.txt in the same folder where FRST64.exe is.

  • Close all program windows.

  • Launch the Farbar Scanner tool and click "Fix".

  • Upload the output log file (FixLog.txt) to your OneDrive.

Next, upgrade your OS from 21H2 to 22H2.

Upgrading to 22H2 should fix the Windows Update issues automatically.

______________________________________________________________________________________________________
Ramesh, Windows Shell MVP 2003-2012.
If this post resolves your issue, pls mark it as an Answer.

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Please free up space on C: so that there is > 30 GB free space

HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate: Restriction

Free:5.98 GB

After completing Windows update troubleshooting:

Upgrade the BIOS: 01.07.00 > 1.13

Driver - HP ProBook x360 435 G7 Notebook PC | HP® Customer Support

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Thank you!

I just needed more storage.

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That's great news.

You're welcome.

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Sorry if that didn't help.

I will now recommend that you try to repair Install Windows 11 with an In-place Upgrade to fix the system.
You can follow the guide from the link below.
https://answers.microsoft.com/en-us/windows/for...


I hope this helps. Feel free to ask back any questions and keep me posted.


------------------------------------------------------------------------------------------------------------------
Disclaimer: There are links to non-Microsoft websites.
The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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Last updated March 30, 2025 Views 69,555 Applies to: