Please perform the following steps in sequence:
- The BIOS: Version/Date American Megatrends Inc. 2606, 8/13/2020
Upgrade the BIOS: 2606 > 4602
https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-e-gaming-model/helpdesk_bios/
- The CPU Ryzen 7 3700X supports RAM speeds Up to 3200MHz
The RAM speed at the time the V2 log collector ran was 3600MHz.
Please boot to the BIOS and turn off XMP during the troubleshooting.
https://www.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-7-desktop-processors/amd-ryzen-7-3700x
- Run Tuneup plus:
(bat scripts by default prompt antivirus software and require manual overrides)
https://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/
Post a share link into this thread using one drive, drop box, or google drive
This script will modify settings and optimize the creation of memory dumps, run scannow, restorehealth, and chkdsk.
It will also turn off automatic restart so that it is easier to detect BSOD.
- Uninstall and reinstall the Nvidia GPU drivers nvlddmkm.sys
nvlddmkm nvlddmkm c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvlddmkm.sys
Use Display Driver Uninstaller to uninstall.
Use the Nvidia website for reinstallation
Make sure that a clean install is performed and if available install the physX driver.
https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html
https://www.wagnardsoft.com/content/DDU-Guide-Tutorial
https://www.wagnardsoft.com/display-driver-uninstaller-DDU-
https://www.nvidia.com/download/index.aspx
- Uninstall and reinstall: Intel(R) Wi-Fi 6 AX200 160MHz netwtw10.sys
netwtw10 ___ Controlador del adaptador Intel(R) Wireless para Windows 10 de 64 bits c:\windows\system32\drivers\netwtw10.sys
- Run Memtest86 (free version) for two tests of four passes each (total eight passes)
or run Memtest86 (pay version) for one test of eight passes
Take pictures > post images or share links into this thread using one drive, drop box, or google drive.
Plan to run Memtest86 overnight while sleeping.
Expect Memtest86 to run for many hours into the next day.
Just one error is a test fail and testing can be aborted.
Memtest86 has a feature to create text / html reports.
If possible, please include the reports with the images in the share links.
- For any BSOD after completing all of the above steps post a new V2 share link into the newest post
Name [00000004] Intel(R) Wi-Fi 6 AX200 160MHz
Adapter Type Ethernet 802.3
Product Type Intel(R) Wi-Fi 6 AX200 160MHz
Installed Yes
PNP Device ID PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A\6&E9B981F&0&0018000A
Last Reset 3/18/2023 6:04 PM
Index 4
Service Name Netwtw10.
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW10.SYS (22.180.4.1, 4.89 MB (5,128,768 bytes), 2/23/2023 8:28 AM)
Name NVIDIA GeForce RTX 2070 SUPER
PNP Device ID PCI\VEN_10DE&DEV_1E84&SUBSYS_87291043&REV_A1\4&2AE1B128&0&0019
Adapter Type NVIDIA GeForce RTX 2070 SUPER, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 2070 SUPER
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvldumdx.dll
Driver Version 31.0.15.2756
INF File oem20.inf (Section001 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_F52C4B8723F8DD33\NVLDDMKM.SYS (31.0.15.2756, 55.31 MB (58,001,424 bytes), 12/17/2022 11:56 PM)
12B
D1
119
139
3B
1E
141
1A
ROG STRIX X570-E GAMING BIOS 4602
Version 460220.68 MB 2023/03/14
"1. Update AGESA version to ComboV2PI 1208
2. Mitigate the AMD potential security vulnerabilities for AMD Athlon™ processors and Ryzen™ processors
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 4408
Version 440820.64 MB 2022/11/24
"Improve system compatibility,
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 4403
Version 440320.64 MB 2022/05/31
"1. Update AMD AM4 AGESA V2 PI 1.2.0.7.
2. Fix AMD fTPM issue causes random stuttering.
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 4204
Version 420420.5 MB 2022/03/07
- Update AMD AM4 AGESA V2 PI 1.2.0.6b
- Improve system performance and stability
- Improve system performance for AMD Ryzen 7 5800X3D
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer
ROG STRIX X570-E GAMING BIOS 4021
Version 402120.43 MB 2021/08/26
"1. Update AMD AM4 AGESA V2 PI 1.2.0.3 Patch C
2. Improve system performance
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 4005
Version 400520.42 MB 2021/08/05
Support Windows 11 by default, no settings changes required in the UEFI BIOS.
ROG STRIX X570-E GAMING BIOS 4002
Version 400220.41 MB 2021/06/19
"1. Update AMD AM4 AGESA V2 PI 1.2.0.3 Patch A
2. Improve system stability
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 3604
Version 360420.29 MB 2021/05/07
"Improved system compatibility
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 3603
Version 360320.29 MB 2021/03/20
"- Update AMD AM4 AGESA V2 PI 1.2.0.1 Patch A
- Fix USB connectivity issue
Before running the USB BIOS Flashback tool, please rename the BIOS file (SX570EG.CAP) using BIOSRenamer."
ROG STRIX X570-E GAMING BIOS 3602
Version 360220.29 MB 2021/03/12
"- Update AMD AM4 AGESA V2 PI 1.2.0.1
- Support Smart Access Memory for Ryzen 3000 Series Processors
- Fix the L3 cache performance in AIDA64
- Improved system performance
- Improved system compatibility
- Improved memory performance
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 3405
Version 340520.26 MB 2021/02/05
"1. Update AMD AM4 AGESA V2 PI 1.2.0.0
2. Update AMD RAID UEFI driver
3. Improve system stability
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 3001
Version 300119.97 MB 2020/12/08
"1.New CPU support
2.Add a ReSize BAR shortcut for AMD SAM support
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer"
ROG STRIX X570-E GAMING BIOS 2802
Version 280219.85 MB 2020/10/23
- Updated AMD AM4 AGESA V2 PI 1.1.0.0 Patch B
- Improve system performance and stability
- Improved DRAM compatibility
Before running the USB flashback tool,please rename the BIOS file (SX570EG.CAP) using BIOSRenamer