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How to download Windows 10 Home?

  After purchasing and successfully downloading Windows 10 Home (upgrading from Win 7 Pro), the Install failed after the first re-start attempt. I had neglected to un install Norton Security as advised.

My computer was restored to the Win 7 config. When I tried to re-download Win 10 in the Microsoft store, I couldn't. The download button was unresponsive. How can I get a re-download?

***Modified title from: Redownload Windows 10 Home after failed install (upgrading from Windows 7 Pro)***

Answer
Answer

Hi,

 

Thank you for writing to Microsoft Community Forums.

 

I understand that you want to download Windows 10 Home on your computer. Let me help you with the steps.

 

I would like to inform you that we cannot upgrade from Windows 7 Pro to Windows 10 Home. We can upgrade the computer to Windows 10 Pro. If you want to upgrade the computer to Windows 10 Pro from Windows 7 Pro, you must have Windows 7 Pro Service Pack 1 installed on the computer. For more information, see Windows 10 upgrade paths.

 

If you have purchased license for Windows 10 Home and want to install Windows 10 Home, then you will need to perform a custom installation on the computer. Performing a Custom installation will remove all the programs from the computer however, the data will be saved in C:\Windows.old\Users\ folder.

 

To download Windows 10 you can go to https://www.microsoft.com/en-in/software-download/windows10 and click on Download tool now.

 

Once the tool is downloaded, run the tool, accept the terms and select the correct version of Windows that you want to download.

 

However, I would also suggest you to have a look at the system requirements for Windows 10.

 

Let us know if you need any further assistance, we will be glad to help you.

 

Regards,

Nikhar Khare

Microsoft Community - Moderator

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Question Info

Last updated April 17, 2025 Views 5,019 Applies to: