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how to download photos in windows 10

old title : photos

Hi cannot download photos. recently upgraded to windows 10. Recognises the camera and pics come up on screen, with options to chose pics and or clear them. I do that but then there is no option as to save and or download  them. any suggestions?

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Answer

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

How are you viewing the photos? Is it through photo app?

I would also suggest you to use the Photo App feature which automatically searches for all photos and videos that it hasn’t imported before and selects them.

Importing photos from camera for Windows 10.

  1.   Plug camera into computer using usb cord.  Turn on camera.
  2.   Go to the windows icon and click on “Photos”  
  3.    Go to “Collection” and click on the “Import” icon highlighted at the top right of the screen.
  4.  Dialogue pops up “choose a device to import from”.  Click on the drive where you found your Photos.
  5. Now you have to select the photos and download it.

Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.

Thank you.

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Last updated April 30, 2024 Views 7,180 Applies to: