How do I uninstall sp1?

Bought a new computer with Windows 7 Home Premium sp1 already loaded.

Computer freezes randomly.  Other posts have had similar problems with sp1 upgrade,

How do I uninstall sp1 service pack if it does not show up in my updates?

 

Question Info


Last updated May 24, 2019 Views 9,144 Applies to:
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If the computer came with SP1 already installed you can not remove it.







Uninstalling SP1 using Programs and Features

The easiest way to uninstall SP1 is using Programs and Features.
  1. Click the Start button, click Control Panel, click Programs, and then click Programs and Features.
  2. Click View installed updates.

  3. Click Service Pack for Microsoft Windows (KB 976932), and then click Uninstall.

    If you don't see Service Pack for Microsoft Windows (KB 976932) in the list of installed updates, your computer likely came with SP1 already installed, and you can't uninstall the service pack. If the service pack is listed but grayed out, you can't uninstall the service pack.



Uninstalling SP1 using the Command Prompt

  1. Click the Start button, and then, in the search box, type Command Prompt.
  2. In the list of results, right-click Command Prompt, and then click Run as administrator If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. Type the following: wusa.exe /uninstall /kb:976932

  4. Press the Enter key.


MCC 2011

TrekDozer

Sharing bits of knowledge.

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Like Trekdozer said, you can't uninstall it was there from the outset.

NOTE - I think you're barking up the wrong tree.  The problem you're having is not typically caused by SP1.  In fact, I've installed SP1 on dozens of machines without any significant problems.  If this is a new computer and you've had that problem from the outset, you should contact the manufacturer for warranty support.

If you have used it  a while - run some thorough malware scans.  Do a full scan with your antivirus program and also the free versions of Malwarebytes from http://malwarebytes.org  and SUPERAntiSpyware  from http://www.superantispyware.com

If that doesn't help, try testing with a clean boot and see if the same problem occurs.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Technician / Consultant

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