Hi, I’m Vinay. Thanks for reaching out.
I’m here to help you today.
I’m sorry that you are experiencing this issue . Please try below steps which can fix the issue .
- Turn Off Microsoft Spotlight also. Open Settings - Personalisation - Lockscreen - Change the Background to Picture or Slideshow, instead of Windows Spotlight.
- If that doesn’t work then try registry editor
Press win + R then type “regedit” and click Ok
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CloudContent
Right-click on the CloudContent folder, select New > DWORD (32-bit) Value, and name it “ DisableWindowsConsumerFeatures” and set its value to 1.
Restart your computer and see if it helps.
I hope this resolves your issue! If you have any queries, please let me know.
Regards,
Vinay
Time Zone :(UTC + 5:30)