How do I speak to a customer service representative

I need to be on a phone call with a service worker

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The only option to contact Microsoft support directly is to use the Get Help app in windows.

Enter chat with an agent then select Contact Support. Look for a call back or webchat option.

If your problem is not account related users here may be able to help if you can explain your problem.

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Hi,
I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

If you need to speak with Microsoft, please note that it usually comes with a fee unless you're a Microsoft 365 subscriber, in which case you can enjoy free technical support! Just follow the steps below if you're looking for that. Also, feel free to share your issue here in the forum—it's totally free! I'm happy to help, so just let me know what you're experiencing, and we'll sort it out together!
Please get in touch with Microsoft Support for further help.

Please type the "Get Help" app in Windows Search and open it.

Type the "Chat with an agent" option and press Enter.

Please click on the "Contact support" button at the bottom.

Select the Product and Category for support according to your requirement.

The available support methods will be shown to you.

Please ensure to contact using business hours(Monday to Friday, 9 AM to 5 PM Local time) for maximum available support options, including Chat support. You can also select Call Me back option and input your Phone number.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Last updated April 5, 2025 Views 47 Applies to: