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How do I get Windows 11 to find my webcam?

My computer cannot seem to find or even recognize my Nexigo webcam. It does not show up on the device manager anywhere and nowhere in any settings menus. I repeat: it does not show up on device manager.

I have already tried multiple times restarting my computer and plugging into all the different USB ports (which all work with my mouse and keyboard). I have plugged in my webcam to my laptop which also has the most recent Windows 11 update and it worked fine on there.

I cannot find any guides for this anywhere. Every guide says that if the computer cannot find the webcam, then the problem is the webcam itself but it works fine on my laptop. I just do not want to waste money on a new webcam if it will not be recognized either.

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.


When did the issue started? Is there any recent changes on your computer prior to the issue? Let's try to perform the troubleshooting methods below and check if any of the methods will fix your concern.

Method 1: Update Driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
2. Locate and expand Cameras/Imaging devices
3. Right-click on the driver and select Update driver
4. Select Search automatically for drivers
5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Method 2: Roll-back driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
2. Locate and expand Cameras/Imaging devices
3. Right-click on the driver and select Update driver
4. Select Browse my computer for drivers
5. Select Let me pick from a list of available drivers on my computer
6. Select any older driver from the list and click next
7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

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I have a variant of this problem. Sound on my N660P webcam quit working some time ago but camera was OK. I contacted support via chat. They suggested unplugging the webcam and rebooting my PC. After reboot, I plugged it plugged it back in, and an EXTREMELY LOUD rumble was heard. It was so loud, I unplugged the webcam so as to not damage the speakers.

After reestablishing chat, support asked if I had uninstalled and reinstalled webcam drivers, then connection failed. Since then I've heard nothing from them. I checked Device Manager and did not find the webcam. I'm guessing it was because it wasn't plugged in and I can't plug it in because of the rumble issue.

Any suggestions are greatly appreciated

1 person found this reply helpful

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Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info

Last updated November 18, 2024 Views 5,399 Applies to: