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How do i get in contact with microsoft support in terms of following up my refund about one of the game i mistakenly bought.

4 days ago, I mistakenly bought minecraft windows edition thinking it was the java edition since it is named minecraft for windows + launcher which confuses me. i have the receipt and I haven't received my $25 back yet.

Good Day Nathanel,

My name is Carlo, I am also using Windows 10 pc and community member like you.

You can visit these links below as reference for refund process.

https://support.microsoft.com/en-us/account-bil...


https://support.microsoft.com/en-us/account-bil...



This is a community forum we don't have access to accounts and purchases , we are community members like you , you can also reach out to Microsoft directly to check the refund status

Go to this link link below to reach out to a Microsoft representative.

https://support.microsoft.com/en-us/home/expcon...

-On the page , enter the details of your concern and click Get Help.


-Click Contact Support

-Select the Product

-Choose Billing and click Confirm

-Click "Chat with a Support Agent"

A representative from Microsoft will assist you further with the refund inquiry.



Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

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Question Info

Last updated February 25, 2022 Views 53 Applies to: