How do i download pictures from an old Samsung phone?

Hi, My name is Theresa. I found an old Samsung phone an want to download my pics to my computer. It is a windows 10 Operating System. The phone is Android version 4.0.4 the model number is SCH-S738C. Baseband version is S73BCWYMJT. I can not seem to get it to work. Any info would help Immensely. Thank you
Hi, TheresaFreeman I am Wilfredo an Independent advisor  Check this link  https://support.microsoft.com/en-us/help/402713...; https://www.howtogeek.com/346317/how-to-transfe... Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.  I hope it helps you
Wilfredo Soto

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Wilfredo Soto

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Hi Theresa,

What happens when you plug in your phone, does it make a sound like it recognizes the device?

If you open “This PC” - do you see your phone there?

Click start, type “device manager” and open it up. Do you see your phone anywhere in this list?

Let me know, I’ll do whatever I can to help!
- C

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Hi Theresa,

When all else fails, the manual approach is your best option to transfer the files, the built in Photos App can be a bit unreliable, and you will have more control over the files are transferred . . .

Connect your old Phone, if necessary, on the phone, swipe down from the top and choose MTP under USB connection, so it connects to your PC

Open Windows Fie Explorer (folder icon on your Taskbar)

On the left click 'This PC'

On the right double click your device or the DCIM folder (whichever shows up)

Then simple select the files you want to transfer and drag them into the Pictures folder in the left pane of File Explorer

That's it!
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Last updated April 29, 2024 Views 828 Applies to: