How do I connect in my classroom at myportal.gcu.edu?

How do I connect in my classroom at myportal.gcu.edu? I can't get in and I have spoken with many tech support persons and I have not gotten the problem resolved. I was using Windows 7 whereas I was able to get in my class and now I'm using Windows 8 and it is not working good for me at all.
Please describe the actual problem... "can't get in" doesn't help.

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I am having the same issue.  I can go onto the actual website, but when I try logging onto the student portal, I receive the following message:

 

Sorry
An error occurred. Please select ‘Back’ to return to the previous screen. Contact the system administrator if you continue to receive this message.

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Sorry
An error occurred. Please select ‘Back’ to return to the previous screen. Contact the system administrator if you continue to receive this message.

That looks like it came from a server, so the suggestion to contact the system administrator sounds right.   Alternatively, if the host has more than one address you could try forcing use of an alternate one by adding it to your HOSTS file.


You could use the Developer Tools, Network Capture tool (F12, Ctrl-Backtab, F5) to confirm this idea.  Checking on the address being used would be more difficult, since IE DT NC does not show them,   One way that might work is using the Resource Monitor for its Network tab.   Otherwise NetMon would be a conventional complete tool for doing this.

 
FYI
Robert Aldwinckle
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Last updated June 16, 2020 Views 494 Applies to: