How can you fix the Run-time error '75': Path/File access error

This error does not come on right away, after i'm on the internet or running a downloaded program it will appear in the bottom tool bar approx. 3 minutes after I start. It does not seem to have a effect on what I am doing. I click ok and it goes off untill I start my laptop again. I'm really stumped on why it started and how to fix it?
Answer
Answer
Hi Coby,

You don't mention what software you are running so it kind of limits the troubleshooting.  What is the downloaded program?

I would try to clean boot the system to see if the problem clears up.

Follow the steps below to place your computer in “clean boot” 

  • Click the Start orb on your Desktop
  • Type msconfig in the Start Search box, and then press ENTER.



If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 

  • On the General tab, click Selective Startup.
  • Under Selective Startup, click to clear the Load Startup Items check box
  • Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All
  • Click OK


When you are prompted, click Restart.


When the desktop loads, test again and see if you still receive the error.

If this does resolve the issue, then see the following Microsoft Article on “Clean boot” and the section “How to determine what is causing the problem” to determine which program or service maybe causing the issue.

http://support.microsoft.com/kb/331796

How to set your computer back, to boot normal:

  • Click the Start orb on your Desktop
  • In the Start Search box. Type msconfig, and then press ENTER.


If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 

Click the General tab. 

  • Click Normal Startup - load all device drivers and services, and then click OK
  • When you are prompted, click Restart to restart the computer.

Please let us know the results.

Brent
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Last updated March 25, 2025 Views 140,346 Applies to: