How can I repair Windows Update on Windows 7?

I can't run Windows Update, although I periodically see the icon in the system notification tray.  When I try from Control Panel, I get the following message:

[Window Title]
::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD49-0E313F0C35F8}\pageSettings

[Content]
Windows cannot find '::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD49-0E313F0C35F8}\pageSettings'. Make sure you typed the name correctly, and then try again.

[OK]

Please help...

Steven

 

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Last updated November 9, 2019 Views 94,985 Applies to:

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I can't run Windows Update, although I periodically see the icon in the system notification tray.  When I try from Control Panel, I get the following message:

[Window Title]
::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD49-0E313F0C35F8}\pageSettings

[Content]
Windows cannot find '::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD49-0E313F0C35F8}\pageSettings'. Make sure you typed the name correctly, and then try again.

[OK]

Please help...

Steven


 

Get the System Update Readiness Tool (save it) and right-click on it and "Run as Administrator". Choose the right one for you:


Let it run/fix things.

Reboot.

Try updating.


If it is still failing, attempt this next:

Reset your Windows Update Components with this FixIt:
How do I reset Windows Update components?

Reboot.

Try updating.


If it still fails, try this...

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

    net stop wuauserv

    cd %systemroot%

    ren SoftwareDistribution SoftwareDistribution.old

    net start wuauserv

  3. Reboot
  4. Try updating.

**Important** The following issues occur when you do this:

  • Updates that are currently downloaded but that have not yet been installed have to be downloaded again by using Windows Update or Microsoft Update.
  • When you delete the Software Distribution folder, your download history is removed.
  • If you currently receive updates from Microsoft Update and from Windows Update, you will have to re-select this option from the Windows Update Web site.


**Note**
If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.


STILL failing? We have something else to try...

Use this FixIt:
How to obtain the latest version of the Windows Update Agent

Reboot.

Register the WU components:

  1. Start an elevated command prompt.
  2. Run the following commands hitting enter after each line:

    regsvr32 Jscript.dll
    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll


Reboot.


Try updating.


If it still fails after that - repeat this part ONCE more...

Reset your Windows Update Components with this FixIt:
How do I reset Windows Update components?

Reboot.

Try updating.

Come back and let everyone know how you faired.

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

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There is no "Run As Administrator" entry when I right-click.

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There is no "Run As Administrator" entry when I right-click.


You are running Windows 7?  UAC enabled?  (Default.)

It is unusual, but no unheard of, not to have Run as Administrator.  It's not necessarily a bad thing, but als not necessarily a good thing.

It doesn't stop you from trying the above - especially if you are one that disabled UAC.  Just run the above without the "Run as Administrator" option first.

If you did not disable UAC, then you may have other things to look at.

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

2 people were helped by this reply

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There is no "Run As Administrator" entry when I right-click.


You are running Windows 7?  UAC enabled?  (Default.)

It is unusual, but no unheard of, not to have Run as Administrator.  It's not necessarily a bad thing, but als not necessarily a good thing.

It doesn't stop you from trying the above - especially if you are one that disabled UAC.  Just run the above without the "Run as Administrator" option first.

If you did not disable UAC, then you may have other things to look at.

I am running Windows 7 UAC enabled.  I have Run as Administrator on other, I think, executable files.  I don't think it shows up on non-executable files.

I ran the file without Run as Administrator and the program stopped with an error:

---------------------------
Windows Update Standalone Installer
---------------------------
Installer encountered an error: 0x80040154



Class not registered


---------------------------
OK  
---------------------------

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Hi,
Method 1:
You may try performing SFC (System File Checker) scan on your computer and check if the issue still persists. To view how to perform the SFC Scan click on the link provided below and follow the Kb article steps.
http://support.microsoft.com/kb/929833
Method 2:
Unregister and re-register Windows Installer following the steps mentioned below:
a) Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
b) Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.

Method 3:
Check if Windows installer service is started.
a) Click ‘Start’, type ‘services.msc’ and hit Enter.
b) Locate “Windows Installer” and check if the service is started.
c) If not ‘Start’ the service.
Thanks,
Yaqub Khan

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I think I just opened another question whose title starts with "sgrog".  I entered in that one "please refer to other question" in the body.  I guess I had difficulty finding this question before I had submitted the new one.

Thanks,

Steven

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I think I just opened another question whose title starts with "sgrog".  I entered in that one "please refer to other question" in the body.  I guess I had difficulty finding this question before I had submitted the new one.

Thanks,

Steven


Post whatever you posted there, here...

The emails you get from this forum have a web link in them to get back to your question. ;-)

So you did everything above and still cannot update?

.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

6 people were helped by this reply

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I think I just opened another question whose title starts with "sgrog".  I entered in that one "please refer to other question" in the body.  I guess I had difficulty finding this question before I had submitted the new one.

Thanks,

Steven


Post whatever you posted there, here...

The emails you get from this forum have a web link in them to get back to your question. ;-)

So you did everything above and still cannot update?


I didn't post anything new in the other question.

Yes, I tried everything in the e-mail and so far it didn't work *and* now the icon in the System Notification Bar is not showing up.  I still cannot update.

Thanks for getting back to me so fast.

Steven

If you want, I can follow the procedure again to see if it works.

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Hi,

 

What is the complete and exact error message?

 

Method 1:

I would suggest you to check the ownership and permissions on “Full Path”:

What to know before applying permissions to a file or folder

http://windows.microsoft.com/en-US/windows7/What-to-know-before-applying-permissions-to-a-file-or-folder

 

Method 2:

I would suggest you to download one update manually and save it on Desktop. Right click and Run as administrator and check if it works:

http://www.microsoft.com/en-us/download/default.aspx

 

Method 3:

I would suggest you to create a new user account and check if the issue persists.

Create a user profile.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

 

If the new user profile resolves the issue, you can fix the corrupt profile.

Refer:

Fix a corrupted user profile

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

 

Let us know if it helps.

Rohit S

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I will try the other methods, but when I tried to create a new account from Control Panel, I got this error messaage;

[Window Title]
::{26EE0668-A00A-44D7-9371-BEB064C98683}\9\::{60632754-C523-4B62-B45C-4172DA012619}\pageAdminTasks

[Content]
Windows cannot find '::{26EE0668-A00A-44D7-9371-BEB064C98683}\9\::{60632754-C523-4B62-B45C-4172DA012619}\pageAdminTasks'. Make sure you typed the name correctly, and then try again.

[OK]

Steven

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