Hello Joseph,
On a Windows computer, when you insert a CD it will be automatically be read by your PC and you'll be receiving a pop-up window on what you want to do with it. For us to provide an accurate resolution, kindly answer the questions listed below:
- Are you receiving any error message when inserting the CD on your PC?
- Have you checked your File Explorer if your PC is recognizing the CD that you inserted?
For initial troubleshooting, we recommend that you visit this
article. From there, you'll see the necessary troubleshooting steps needed to resolve if a CD or DVD is not recognized by a Windows computer.
We're looking forward to your response.