How can I open Jpeg photos?

Dear LaMonique,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

I understand that you can't open jpeg images. I understand the inconvenience caused by this problem, and I will try my best to help you solve it.

Do you have any software for opening pictures on your computer? For example, "Photos" in Microsoft Store or other third-party software, can they be used normally? Can I open other formats besides jpeg format, such as jpg and png?

On my device, the Photos application can open jpeg files normally. If the photo software on your computer doesn't work properly, you can create a new photo viewer according to the following steps to see if it can work properly.

please create a new TXT document, save the following content into this document, and then change its file extension from .txt to .reg, and double-click to run it.

Next, find the photo you want to open, right-click, find "Open with", choose "Choose another app", and select Photo Viewer to open it.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll]

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell]

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open]

"MuiVerb"="@photoviewer.dll,-3043"

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\command]

@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\

00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\

6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\

00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\

25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\

00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\

6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\

00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\

5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\

00,31,00,00,00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\DropTarget]

"Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}"

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print]

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\command]

@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\

00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\

6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\

00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\

25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\

00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\

6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\

00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\

5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\

00,31,00,00,00

[HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\DropTarget]

"Clsid"="{60fd46de-f830-4894-a628-6fa81bc0190d}"

 Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article. 

I hope the above information can be of help to you. If you have any progress or questions, please feel free to let me know.

Best Wishes

Pyked | Microsoft Community Support Specialist