How can I import Photos from Iphone 11 to Photos App in Windows 11? (2025)

Photos App (Windows 11) cannot import photos from Iphone 11 via USB connection even though I can see that my iphone is connected to the laptop in Apple Devices app and Windows Explorer.

An error message was prompted "Please reconnect your device and try again. A notification has been sent requesting you to allow Microsoft Photos to access and import your photos."

I don't think it's an apple support issue as they claimed that import of photos to Windows PC is available. Refer to https://support.apple.com/en-us/120267.

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What have you selected in the Control Panel for AutoPlay?

H. E. W.

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Thanks for helping! Photos app is set for Apple Iphone.

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Hello,

See if suggestions in this fix helps you:

https://www.kapilarya.com/fix-something-went-wrong-with-iphone-photo-import-to-windows-11-10

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

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Last updated January 20, 2025 Views 48 Applies to: