How can I get rid of the sad face on my Nokia lumia 520
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Hi Awesome Tech,
It sounds like an update did not install correctly. I'd suggest performing a Soft Reset on your device by pressing and holding the Power button and the Volume Down button for approximately 10 seconds, until the phone vibrates. Once it vibrates, release both buttons.
If that doesn't work, then I'd suggest a hard reset using these instructions:
Reset operation stuck on spinning gears - Solution
I hope this helps!
David
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Question Info
Last updated April 22, 2025 Views 61,165 Applies to: