How can I get rid of the sad face on my Nokia lumia 520

When I restarted my phone up after a reboot it came up with a logo sad face. Can anyone help!
Answer
Answer

Hi Awesome Tech,


It sounds like an update did not install correctly. I'd suggest performing a Soft Reset on your device by pressing and holding the Power button and the Volume Down button for approximately 10 seconds, until the phone vibrates. Once it vibrates, release both buttons.


If that doesn't work, then I'd suggest a hard reset using these instructions:

Reset operation stuck on spinning gears - Solution


I hope this helps!
David

Windows 10 ... upgrade your world!

90 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 22, 2025 Views 61,165 Applies to: