Hi. I'm David, and I'm happy to help you.
Blue screen issues can have several reasons. It is necessary to investigate.
See if your computer created minidump files.
These files are in "C:\Windows\Minidump".
(If you don't have a "Minidump" folder, check if it is in the plural "Minidumps".)
Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.
Post the link to the ZIP file here so I can have a look.
I await your reply. Click on the "Reply" button below my reply.
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