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Hooking up Brother MFC-240C to new laptop

I just bought a new laptop and when trying to connect my older printer, the laptop does not even see it.  How can I fix this issue?
Brothers web page says the driver is built in.

http://support.brother.com/g/b/downloadlist.asp...

Connect the printer.

Press Windows key + R
Type: control printers
Hit Enter
Click Add printer

Click 'The printer what I want isn't listed'

Select 'Add a local printer or network printer with manual settings'
Select 'Use an existing port'
Click Next

Under Manufacturer, scroll down then select the printer brand
Over the right hand side, scroll down through the list and look for your printer model.

If you don't see it, click Windows Update and wait while Windows Update checks for the printer.

If it doesn't find it, click the back button, then click Next again.

This time, select printer brand and in the printer list, select a driver series that closely matches your printer model
Best regards,
Andre Da Costa
Independent Advisor for Directly

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painful is it not?

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According to Brother's website, your printer isn't supported on Windows 10. That means Brother hasn't updated the driver to keep up with the changes to Windows 10, and they haven't tested your printer on Windows 10. There's nothing that Microsoft can do about it, because Microsoft can't write a driver for another company's hardware.

What you can do is try one of the old drivers that are included with Windows 10. That may work, or it may not. If it does work work, it might work well or not so well. And if it works well today, it might not work well, or at all, after the next update. Once a manufacturer stops supporting their product, you are essentially on your own.

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Last updated April 26, 2024 Views 3,870 Applies to: