Hi i am not being able to download anything from microsoft store

So i recently upgraded my ssd so i had to reinstall windows 11 and from then i can't install anything from wtore it says:

"Something went wrong. We're aware of the issue and working to fix it. Try refreshing or come back later.

code: 0xC002001B" its been same from many days i have try almost everything like literally everything like repairing reinstalling and whatnot so please if anybody know how to fix it help me it would be so great

|
Hi Aayush,
I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

Type "winver" in the search/Run box and press enter.

What is the Build and version number reported in the Window?
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

its version dev (os build(21996.1)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks, Otaku. 21996 is why it does not work. It is an unofficial Build. Why have you not updated - is a new one not offered?

Let us try upgrading to 24H2, the latest feature update.

Download Windows 11
https://www.microsoft.com/software-download/Win...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All the steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2024/07/instal...

I hope that helps, and keep us posted.

The above linked blog's content is written by a Windows MVP, so it is safe. However, watch out for the ads. Additionally, It should automatically translate into the browser language as well.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 3, 2025 Views 20 Applies to: