Help please, system error 1067

I got these errors:

C:\Windows\System32>net start wuauserv

The Windows Update service is starting.

The Windows Update service could not be started.

A system error has occurred.

System error 1067 has occurred.

The process terminated unexpectedly.

Here is the evtx file from Event Viewer

errorseventviewersystem log files.evtx

Please help, thank you so much.

|
Hi,
My name is Igor, it's a pleasure for me to help others and I'll try to help you.

Please check drive's health with third-party CrystalDiskInfo tool and show the result.
If disk status is green, run command prompt as administrator, run
chkdsk c: /r /scan command and show the result.
------------------
if you'll find someone's post helpful, mark it as an answer and rate it please. This will help other users to find answers to their similar questions.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you Igor for your help. I have attached photos of both.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I rebooted my computer and did ran
chkdsk c: /r /scan command 


Results were different second time, and took longer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sorry for a late answer, I'm answering here during my free time so some delays are possible unfortunately.

Please re-run the command once more and show a full result from top to bottom, Use two screenshots if needed.
------------------
if you'll find someone's post helpful, mark it as an answer and rate it please. This will help other users to find answers to their similar questions.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Igor, no problem, thanks for helping. Here it is: Image

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Seems chkdsk cannot repair file structure, it even could not run Step 5. Sorry, but the disk needs to be re-formatted and Windows reinstalled. Do not forget to keep your files before reformatting.
------------------
if you'll find someone's post helpful, mark it as an answer and rate it please. This will help other users to find answers to their similar questions.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 3, 2024 Views 29 Applies to: