HELP: Blue Screen of Death is coming up frequently

I have been getting the BSoD lately, and it hasn't bothered me too much until it has started happening multiple times a day.

I get this problem error log:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 4105

Additional information about the problem:
  BCCode: 19
  BCP1: 0000000000000020
  BCP2: FFFFFA80094D9090
  BCP3: FFFFFA80094D90B0
  BCP4: 0000000004020009
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1

Files that help describe the problem:
  C:\Windows\Minidump\110514-51558-01.dmp
  C:\Users\Allen Tseng\AppData\Local\Temp\WER-86440-0.sysdata.xml

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  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Here are some screenshots of how frequent in happens and what happens after it restarts. My camera never loads quick enough for me to capture the blue screen.

To be able to troubleshoot what might be causing your system to crash, we need the dump files. In an ideal situation, more than one file would be needed to establish a pattern so if you do have more than one, please upload them.

Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.

When you are done, make the folder public and share the link here.

Blue Screen of Death (BSOD) Created by ZigZag3143 (MS - MVP)
http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

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Question Info


Last updated April 19, 2020 Views 46 Applies to: