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Hello. During the game the computer is forcibly rebooted. After switching on, the event log shows this error: Event code 41, Task category (63). There's no way to solve it. Help please

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My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

Export the event logs, upload to a cloud(OneDrive, Google Drive) and send here.

Press Windows key + R and type eventvwr
Within Event Viewer, expand Windows Logs.
Select System > Click Action > Save All Events As...

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hello, here is the file events.evtx

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The logs inicates Kernel Power error 41(63), usually means a hardware problem with the power supply. If possible, test using another PSU to see if the problem persists.

In some cases it can also mean problems with power management in the BIOS or motherboard, in this case try turning off all CPU power saving modes in the BIOS settings.

For more details, access this article;
https://learn.microsoft.com/en-us/troubleshoot/...

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Unfortunately, there is no way to check this on another power supply. But could this be due to the power supply? This reboot only occurs when playing games from Steam

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Does this issue not occur in games outside of Steam?

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Возникает ли эта проблема в играх вне Steam?

No. This problem only occurs when playing games on Steam. Assassins Creed Odysey and Valhhalla. While playing randomly, the computer just suddenly reboots without notification of an error

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If it is only with Ubisoft games, this is a problem that is happening due to the 24H2 update, at the moment there is no solution, you need to wait until a hotfix is ​​released;
https://learn.microsoft.com/en-us/windows/relea...

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Last updated April 16, 2025 Views 60 Applies to: