Helldivers 2 crashing immediately upon startup with a "BEX64" error. Fresh Windows 11 installation

Hello, DubzHD37.

We appreciate you posting in Microsoft community.

Benefiting from your detailed description, I noticed that you are experiencing BEX64 errors while playing Helldivers 2.

I'm here to help you analyze this issue and give you some suggestions.

BEX64 sometimes points to problems caused by the original account or computer's save file that was loaded when starting the game.

Try creating a new local account and loading Windows System and the game with the new account.

Please follow the highlight section of the Microsoft page to create a new Windows Local Administrator account:

Manage user accounts in Windows - Microsoft Support

You can also do a “Clean boot” to check if any third-party software causing the problem, follow the steps from the Microsoft official site:

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.

Your update on the progress of the problem is the basis for us to move to the next step of troubleshooting.

Feel free to share with me your results after performing these steps and more information, I'm all ears.

Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist

Good afternoon Jeffery,

I tired both methods you have mentioned above. The "safe boot" option made no difference on my main account, however the new local user account actually allowed me to boot and run the game! Now, I need to figure out how to i guess "repair" my main account so as to make it useable to myself again.

All your help is greatly appreciated! Thank you!

You'll have to get support from Sony for their game not sold by MIcrosoft

Hello, DubzHD37.

It does seem that the problem is caused by a corrupt user profile.

In this case, you need to use a new, user profile that can run the game, while you try to do a transfer of your previous profile, refer to the Microsoft Support page for steps:

Troubleshoot problems signing in to Windows - Microsoft Support

What you need to focus on reading is:

If any of my replies answered your questions or provided useful information, that will be my honor.

You can click the "Yes" below my reply, that will make it highlighted.

So that users with questions similar to yours arrive here, they will know where to start a check or troubleshooting, instead of being confused.

Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist