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Headset not being detected by windows 10

I have a 3.5 mm jack headset that has a headphone jack that combines the audio and microphone jack into one, so I bought a splitter to connect my headset and microphone to my pc, and it all went well, the audio and mic were working well until my power went out, i didnt disconnect the headset or splitter but when the power came back the headset and mic were not being detected by windows.

The headset still works, i tested it on my phone and it works fine, i tried everything to get my pc to recognize at least the mic but to no avail.

Things i tried: Updating drivers, reconnecting the headset, swapping the ports, troubleshooting (which only told me there was a default driver in my gpu), connecting to the motherboard directly, googling something, (all "solutions" required to access the recording settings and change the headset to default but it simply did not show up there even if the show disconnected and disabled options were checked).

I even tested the splitter on my phone and at least the headphone jack works (couldnt test the mic jack).

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Hi, Vinícius, I am Jeronimo, Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Based on your description, and the fact that nothing in software settings seems amiss, it appears that the power outage (and any surge or irregularity that accompanied it) may have damaged the mic circuitry in your PC’s audio input. Here are some steps and considerations to help pinpoint the issue and potential remedies:

1.- Although you mentioned checking the recording settings (including “show disabled/disconnected devices”), double‐check that there isn’t an “unknown device” or a deactivated mic entry. Sometimes after a power event, Windows may reset or “forget” your custom defaults.

2.- Although you mentioned that the headphone portion works and the splitter functions on your phone (for the headphone part), the mic’s wiring inside the splitter could be partially compromised. If possible, try another splitter (or borrow one from a friend) to see if the mic signal is restored.

3.- Sometimes a power surge can damage just one channel of a combined jack. Even if the port physically appears fine, the microphone channel (which depends on a small bias voltage provided by the sound card) may be failing. Testing with a USB external sound adapter can help isolate whether the onboard audio circuitry is at fault.
Hope this answer had been useful, have a great day
Jeronimo Fuerte
Independent Advisor

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Last updated April 18, 2025 Views 49 Applies to: