HDMI has picture on TV but no sound playback. Shows "HDMI not plugged in."

Original Title: HDMI

 

HDMI has picture on TV but no sound Sound playback shows HDMI not plugged in.

 Also have only one screen showing saying PnP monitor on standard VGA Graphics adapter, I don't remember ever seeing this before.

Have switch HDMI cables...same  TV is set on HDMI 2, have tried the HDMI 1.....same

I am baffled .... help please !!!

Lee

Answer
Answer
See the (currently) last post of the follow-up conversation (perhaps 'sister-conversation?) to this one here:


I have defined, based off information on the manufacturer and model from the OP, what drivers need to be downloaded and installed and the order.  Even suggesting that once the older ones for that model system have been obtained and installed from Dell, further upgrades of said drivers may be recommended for the chipset (from Intel) and the video device itself (from AMD.)
  
Hopefully the OP will be able to follow through and this will fix the issues - but it is nice to have someone say practically the same process (in general) about the same problem - as it does help confirm this is a common troubleshooting and installation technique everywhere and one person is not just telling someone that in blind hope and because they did it that way.  :-). Thanks!
.-
Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
.-

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Answer
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You're welcome.


Glad to see the problem was resolved.

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Last updated February 28, 2024 Views 1,711 Applies to: