Having smiley face on blue screen very often recently

Hi Vijay,

I'm getting different kind of errors which causing the Blue Screen.

I've tried to re-install the whole OS fresh on another HDD, it still give me the same problem.

My computer populated with 2 x 8GB RAM, I've swapped one of the 8GB RAM.

No antivirus application installed yet on the new fresh image, still having the same errors as previously.

Thanks.

Hi,

I would also suggest you to post the event viewer logs here, so that we can check it and identify the exact issue. Refer these steps:

a)      Go to the Start Screen, type in Event Viewer. This will bring up the Event Viewer tile, Click to open the event viewer.
b)      In the left pane, expand out Windows Logs. Click on Application log and highlight the first event in the log and use your arrow keys to scroll down.
c)       Most of your event will be Information. You may see Yellow Warnings or Red Errors. If you see any red error, you can double click on it to bring it up and copy the contents to a document.

Hi Vijay,

Now I even have a haunted experience with Windows 8.1 Pro.

Any of my application will crash in the midst of working by itself, and every time I would like to re-launch the application, it's not successful.

Following is one of the sample in Event logs on Powerpoint:

Faulting application name: POWERPNT.EXE, version: 15.0.4454.1000, time stamp: 0x509a39f9
Faulting module name: oart.dll, version: 15.0.4615.1000, time stamp: 0x534cd876
Exception code: 0xc0000005
Fault offset: 0x0000ed98
Faulting process ID: 0x7d8
Faulting application start time: 0x01cf869f52f34343
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\POWERPNT.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\oart.dll
Report ID: 62b052f9-f298-11e3-be7d-40f02f0e46d5
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: POWERPNT.EXE, version: 15.0.4454.1000, time stamp: 0x509a39f9
Faulting module name: oart.dll, version: 15.0.4615.1000, time stamp: 0x534cd876
Exception code: 0xc0000005
Fault offset: 0x0000ed98
Faulting process ID: 0xfb0
Faulting application start time: 0x01cf86a528f5214e
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\POWERPNT.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\oart.dll
Report ID: 67125531-f298-11e3-be7d-40f02f0e46d5
Faulting package full name: 
Faulting package-relative application ID: 

Thanks.

Regards,
Michael