Hardware & Devices Troubleshooter

On both my desktop pc and laptop when accessing Troubleshooter History the title Hardware and Devices troubleshooter are in blue (hyperlink) and 'Could not be run on 03/07/2020 Critical troubleshooter' appear in red. When I click on the link I get takenhttps://support.microsoft.com/en-us/help/4570135/issues-using-onedrive-files-on-demand-on-some-devices-after-updating-t This is no help as I don't use One Drive. The Hardware and Devices troubleshooter is not listed on the available troubleshooters. Any ideas, please?

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DaveM121

Independent Advisor

Hi John

I am Dave, an Independent Advisor, I will help you with this . . .

The Hardware and Devices troubleshooter was removed from that list of troubleshooters a couple of years ago in Windows 10, however, it still exists in Windows 10

Click your Start Button, then just type cmd

From the resulting list, right click Command Prompt and choose 'Run as Administrator'

Paste this into Command Prompt and press Enter:

msdt.exe -id DeviceDiagnostic

That will open the Hardware and Devices troubleshooter in Windows 10 . . .

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JohnSlade2

Thanks Dave.

I did as you suggested and although the Hardware and Devices troubleshooter ran, it has not cleared this message in the troubleshooter history. It also said it had fixed a problem, but I don't know what that was.

Hardware & Devices Troubleshooter

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