I have a Dell laptop that was running Windows 7. I received the free notice yesterday to upgrade to Windows 10. I completed the install. In Windows 7 I had two user accounts set up: 1 for my son and 1 for me. After the install my son's user account works fine. However, my user account does not. I just get a grey screen. I've let the machine run overnight thinking that it might be doing some conversion to the new windows. However, there does not seem to be any hard disk activity. Is there some way to trouble shoot the issue? Thanks,
Bruce