gray screen on windows 8 after log in

Hi.

I recently was struggling with some malware and viruses, and finally I could get rid of them with some unti-malware software called unHackMe and then I scanned my laptop completely with NOD32 version 10. But after these software fixed my issues, I felt that something is wrong in my computer. Actually my screen suddenly goes gray sometimes and all I have is a single mouse button. I try Ctrl+alt+delete and it "works". I can run task manager. I can run any program I want. but the point is I don't have my desktop and my taskbar. All I can do is to restart my computer. I don't know when this situation happens, it is completely random. Does anyone know what is my problem and how to solve it?

Hi,

Gray screen may happen if there is a compatibility issue between the third party software you have installed on your computer and the updates. Click here and find the answer provided by PranavMishra5582 to resolve your issue.

Let us know how it goes.

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Last updated April 17, 2023 Views 390 Applies to: